I went on a bit of a journey with Teams as well. I was used to facilitating on Zoom, so getting used to Teams was a bit of a challenge. Why? Because some functionalities that I was using frequently in Zoom, are (or were) absent or different in Teams. When I asked fellow facilitators about their experiences with delivering training on Teams, I still hear them sigh… Let me share a few of my experiences with you.
A few months ago, I was asked to design and facilitate a short training using Microsoft Teams. The aim was to introduce volunteer facilitators of a large not-for-profit organisation to Microsoft Teams (Teams) and online facilitation. With COVID-19, all face-to-face courses had to move online and although the facilitators had loads of experience with the content and facilitating, hardly any of them had facilitated a course online.
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