This is a short module for location managers at InvoCare, Australia’s largest funeral business. The module replaced a PowerPoint presentation with a summary of legislation and facts of the Fair Work website. In this elearning module the learner works through a scenario from the first point of contact with a union representative until the end of the site visit. I have placed stock characters in photos of the client’s locations to bring the story to life because there was no media budget. Learners answer scenario-based questions throughout the module with the option to use a ‘help’ button. The quiz at the end follows the same scenario.
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