Facilitator and Learner Guides

Learner guide and session plan on a desk with pen, marker and sticky notes

The Work

Great courses and workshops have a coherent set of learning materials. They often include a facilitator guide, a learner or participant guide and, depending on the type of event, a slide deck. Learner guides may include texts to read, self-paced and group activities, but also a glossary, a list with frequently asked questions and/or quick reference guides. Facilitator guides ensure consistency in the delivery and assists the facilitator in time keeping.  Learner guides are great to refer to after a course and are much more user-friendly than a hand-out of a slide deck.
Let me give you a few examples of learning materials I have created:

Digital Marketing Courses

For Parachute Digital I developed a series of presentations, session plans and learner guides for a portfolio of digital marketing courses and breakfast events.

Legal Training

For my business Via Verlaan in The Netherlands, I designed and developed a range of courses for the legal sector. One of these materials was a 100-page workbook with lots of examples, activities, short answer questions and knowledge checks for a 5-day credit management course. At the end of the course, the participants had to complete an open answer assessment.

Transition to Online Delivery

With COVID-19 happening, in groups of three facilitators/instructional designers, we transformed AITD’s face-to-face courses to a format that could be delivered both online and offline. I worked on the Needs Analysis & Evaluation course and the Instructional Design course. The latter now has lots of small group work, annotation/whiteboard activities and experiential learning.

Branch Banker Onboarding

As part of a branch banker onboarding program I wrote a facilitator guide for one of the facilitated days. I have included system demonstrations, role plays, searching for policy and whiteboard activities.

My Role

  • Instructional Designer
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